uhoh: Slack IT help desk for startups, $36K MRR without ticketing

uhoh provides human-delivered IT support to growing startups and teams through Slack. Its $36K MRR is verified through the payment provider's API by TrustMRR (Stripe), as of September 30, 2026.

What it actually sells

uhoh sells managed IT help desk and technology support for growing startups. Its site says the service is delivered by humans in Slack without the ticketing hassle, and it is built for startups and teams that just want things to work.

The support covers security, integrations, automation, and daily technology troubleshooting. It also includes workplace administration, user setup and termination, VPN setup, password management, two-factor authentication, domains, hosting-related work, payments, monitoring, SSL, CRM, workflows, reporting, automation, and lead scoring.

How it charges

uhoh charges $99 per user monthly with a minimum of 10 users. The price includes unlimited IT helpdesk requests, month-to-month billing, and cancellation at any time.

Month by month

Monthly revenue as read from the payment provider by TrustMRR, in US dollars, as of September 30, 2026.

Month	Revenue (USD)
2025-10	$20,550
2025-11	$19,000
2025-12	$30,050
2026-01	$30,200
2026-02	$27,011
2026-03	$37,200
2026-04	$32,447
2026-05	$28,806
2026-06	$36,486
2026-07	$42,008
2026-08	$26,489
2026-09	$27,779

Where customers come from

uhoh’s site offers a free trial and allows visitors to book a 15-minute meeting. Its stated audience is growing startups and teams, and the business is listed as B2B.

What stands out

The service is delivered by humans through Slack, with unlimited requests and no ticketing process described on the site. A customer wrote, “It really is like having a full IT team on standby. 10/10 recommend this.”

Another customer reported that uhoh built systems and processes during the first month to provide capacity to scale beyond the target set for that year. The support scope also spans workplace administration, security, integrations, domains, payments, CRM, and reporting.

From the official site

Built for startups and teams that just want things to work.

We fix security, integrations & daily tech headaches so you can stop being your own IT department.

Excerpts from the official website, fetched October 1, 2026.

Where it sits in the data

uhoh's $36K MRR is higher than 98% of the 5,602 projects with payment-verified revenue in our dataset; the median across them is $150. Within the “Security” category (96 projects) it is higher than 96% (category median $254). Snapshot: 2026-09-02 to 2026-09-30. The dataset only covers founders who chose to publish their numbers, so it leans toward businesses that work; use it for scale, not as an average.

Currency

All figures are in US dollars as published. A rough yuan or euro conversion is not applied here because prices, taxes and acquisition costs differ by country.

Could you build something like this?

In my view, demand would come from growing startups and teams that need ongoing technology support. The buyer would be a business purchasing helpdesk and administration services for its users, with distribution through a free trial, a directly booked meeting, and outreach to the same startup audience.

In my view, this needs real work because service delivery combines technical troubleshooting with user management, security, integrations, and business systems. The provider also has to manage support load, access to customer systems, response quality, administration work, and competition from other IT service providers.

Verdict: Needs real work.

One thing to take from it

uhoh combines a per-user monthly price, a minimum user requirement, and month-to-month cancellation with human IT support delivered through Slack. The service addresses security, integrations, daily technology work, workplace administration, and business systems through one support offer.

Sources

uhoh official website, fetched October 1, 2026
uhoh pricing page, fetched October 1, 2026
TrustMRR: revenue verified through the payment provider's API by TrustMRR (Stripe), as of September 30, 2026

Revenue, team and start-cost figures are what the founder reported at the interview date, not current figures and not a prediction of what you will earn. Product and pricing facts come from the business's own website as checked on 30 September 2026. Method & sources · Disclosure